Customer Support

The support you need.

When you work with Ethicon Endo-Surgery, Inc. you're never alone. Our Customer Support Center is always here to help. Questions about one of our devices? Need assistance? Just give us a call. Our team of trained specialists and healthcare professionals is ready and waiting to answer your questions. All you have to do is ask.

What can we do for you?

Here are just a few ways we can help:

  • General information and usage
  • Technical and clinical assistance
  • Emergency help
  • Troubleshooting
  • Service and repair
  • Sales representative information
  • Complaint reporting

 

Contact us at:

 
Phone:
1-800-USE-ENDO (873-3636)
For Clinical Assistance, Option 6
For Technical Assistance, Option 3
For Complaint Reporting, Option 5

Email:
customersupport@eesus.jnj.com

 

Business hours:
7:30am to 6:30pm (Eastern Standard Time)

Have an emergency? Just press "4" for immediate assistance, 24 hours a day, 7 days a week.